Privacy Policy

Last updated: 1 March 2025 · Tutorfy Pty Ltd (ABN 12 345 678 901)

1. Who We Are

Tutorfy Pty Ltd ("Tutorfy", "we", "us", "our") operates the Tutorfy platform, an online exam revision service for Australian students in Years 7–12. Our registered address is in Queensland, Australia.

2. Information We Collect

We collect information you provide directly, including:

• Account registration details (name, email address, password)
• Educational profile (state, year level, subjects)
• Quiz responses and performance data
• Payment information (processed securely by Stripe — we do not store card numbers)
• Communications you send to us via the contact form

We also collect limited technical data automatically, including IP address, browser type, device type, and usage patterns through analytics tools.

3. How We Use Your Information

• To provide and personalise the Tutorfy revision service
• To track your progress and generate study recommendations
• To process subscription payments
• To send important account and service notifications
• To improve our question bank and platform features
• To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We share data only with trusted service providers necessary to operate Tutorfy, including Stripe (payments), Supabase (database), and Netlify (hosting). All providers are bound by data processing agreements.

5. Children's Privacy

Tutorfy is designed for students aged 12–18. If a user is under 13, we require parental consent before account creation. We collect only the minimum data necessary and never use student data for advertising purposes.

6. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by emailing [email protected]. Quiz history and performance data will be permanently deleted within 30 days of a verified deletion request.

7. Security

All data is transmitted using 256-bit SSL/TLS encryption. Passwords are hashed and never stored in plaintext. We conduct regular security reviews and follow industry best practices.

8. Your Rights (Australian Privacy Act 1988)

Under the Australian Privacy Act and APP framework, you have the right to access your personal information, request corrections, and lodge complaints with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Cookies

We use essential session cookies to keep you logged in. We do not use third-party advertising cookies. You can disable cookies in your browser settings, but this may affect app functionality.

10. Contact

For privacy enquiries: [email protected]

Terms of Service

Last updated: 1 March 2025 · Tutorfy Pty Ltd (ABN 12 345 678 901)

1. Acceptance of Terms

By accessing or using Tutorfy, you agree to be bound by these Terms of Service and our Privacy Policy. If you are under 18, your parent or guardian must agree on your behalf. If you do not agree, do not use the service.

2. Eligibility

Tutorfy is intended for Australian students in Years 7–12. Each account is registered to a single student and a single email address. Account sharing is strictly prohibited and may result in suspension.

3. Subscriptions and Billing

• Free trial accounts receive access to limited questions at no cost
• Paid subscriptions are billed monthly or annually in Australian Dollars (AUD) including GST
• Subscriptions automatically renew unless cancelled before the renewal date
• You may cancel at any time from your account settings — no cancellation fees apply
• Refunds are provided at our discretion for unused subscription periods in the current billing cycle
• Prices may change with 30 days written notice to your registered email

4. Acceptable Use

You agree not to:

• Share your account credentials with any other person
• Copy, reproduce, or distribute our question content without written permission
• Attempt to reverse-engineer, scrape, or extract content from the platform
• Use the platform for any unlawful purpose
• Impersonate another student or provide false information

5. Intellectual Property

All questions, model answers, study plans, and platform content are the intellectual property of Tutorfy Pty Ltd. You are granted a limited, non-transferable licence to use the content for personal educational purposes only.

6. Disclaimer of Warranties

Tutorfy is provided "as is". While we align content to QCAA, VCAA, NESA and SACE syllabi, we do not guarantee that specific questions will appear in your examinations. We do not guarantee any particular academic outcome from using our service.

7. Limitation of Liability

To the extent permitted by Australian law, Tutorfy's total liability to you for any claim arising from use of the service is limited to the subscription fees you paid in the 3 months preceding the claim. We are not liable for any indirect, incidental, or consequential losses.

8. Termination

We may suspend or terminate your account if you breach these Terms. You may delete your account at any time. Upon termination, your access to content will cease immediately.

9. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes are subject to the exclusive jurisdiction of Queensland courts.

10. Contact

For terms enquiries: [email protected]